About Kylah K’s Beauty & Cosmetics
Since our first day May 14, 2020,in business, Kylah K’s Beauty & Cosmetics has been offering our customers the best selection of products at unbeatable prices. Kylah K’s Beauty & Cosmetics primary goal is to ensure that our customers will have quality cosmetics. Our online store has become synonymous with quality and we ensure a continuous variety of fantastic merchandise along with unique limited edition and seasonal items that fit any budget. Check it out and start shopping today!
Send us a Note
Thanks for your interest in Kylah K’s Beauty & Cosmetics. For more information, get in touch with us. We look forward to hearing from you.
Maryland, USA
Shipping Policy
How It Works
ORDERS TAKE 2-7 BUSINESS DAYS TO PROCESS AND 1-3 BUSINESS DAYS TO SHIP. ORDERS ARE NEVER SHIPPED ON SATURDAY . *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS ALL PACKAGES ARE SHIPPED VIA USPS FIRST CLASS. FIRST CLASS TAKES UP TO 3 BUSINESS DAYS TO SHIP ANYWHERE IN THE UNITED STATES. WE ARE NOT RESPONSIBLE FOR ANY LOST ITEMS DURING SHIPPING. USPS SHOULD BE CONTACTED IF ANY PACKAGES ARE LOST. !
Returns
The Small Print
This is your Return Policy section. It’s a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward return or exchange policy is a great way to reassure your customers that they can buy with confidence - and keep coming back for more!
Store Policy
Because We Care
POLICIES / FAQ
Regular Order Processing Time : 5-10 business Days
Regular Order Shipping Time : First Class or Priority 1-3 Days
Orders are shipped with USPS
*NO REFUNDS OR EXCHANGES* ALL SALES ARE FINAL
*WE ARE NOT LIABLE FOR ANY STOLEN, MISSING, OR LOST GOODS*
All issues wit late/missing packages must be taken up with your shipping carrier.
*DAMAGED GOODS*
If you receive a Damaged/Melted item, within 48 hours of you receiving the package please email us with your order number and a image of the item. Orders past the 48 hour mark will not be eligible for rectification. (Kylahkbeauty@gmail.com)
*
We are not liable for any lost/Missing packages due to incorrect address. Please check your address to confirm it is correct before ordering. In the case that the address is incorrect you will be charged a $10 relabeling fee & you will have to re-pay the shipping fee.
Please feel free to email us at (Kylahkbeauty@gmail.com)
*Please allow up to 48 hours for a response*
Q: Can we use your images for our own personal use?
A: Yes, you can use the images provided ONLY on our instagram at @kylahkbeauty for your own use.Although it is not recommened because multiple people using the same images can mke your customers view you as untrust worthy.
Q: How long will it take me to get my order?
A: Items take 5-10 business days to ship. Our OFFICIAL business days are Monday-Thursday. From there items take 1-4 business days to get to you through USPS.
Q: Can I return my items?
A: No we do not do any returns. ALL SALES ARE FINAL. If a item comes damaged within 48 hours of you receiving the package please email us with your order number and a image of the item. Orders past the 48 hour mark will not be eligible for rectification. (Kylahkbeauty@gmail.com)
Q: Do your products contain preservatives?
A: NO! We do not use any unnecessary ingredients in our products.
Q: Why hasn't the status of my tracking number updated since being located at the post office?
A: Currently USPS is backed up, please allow time for them to get your package to you in a timely manner. Also be aware that once we give them your package we have no control over what happens with your order. If your order is lost or stolen please put in a claim with USPS.
Q: I have a question about my order, how do I get in contact?
A: You can email (Kylahkbeauty@gmail.com) at anytime. Please allow 24-48 hours to receive a response!
Q: My order has not been delivered but is marked delivered on USPS, what do I do?
A: I would recommend waiting 2 days to see if they may have delivered your order. Sometimes if the time gets late they mark the order as delivered and they will deliver it the following morning. If not, please file a claim with USPS.
Q: I placed a order and have not gotten a email confirmation. What do I do?
A: Sometimes confirmation emails are likely to end up in your spam folder.
Q: Where is my tracking number ?
A: Once your order is fulfilled and you have not received a tracking number sometimes tracking information is likely to end up in your spam folder. If you still have not received it please email us (Kylahkbeauty@gmail.com)
Frequently Asked Questions
What are the payment options?
WE ACCEPT PAYPAL AND THE FOLLOWING CREDIT CARDS THROUGH PAYPAL: VISA, MASTER CARD, DISCOVER AND AMERICAN EXPRESS.
What is your return policy?
✦WE ONLY REFUND ITEMS THAT WERE INCORRECTLY SENT OR MISSING FROM YOUR ORDER, IT MUST BE REPORTED TO US WITHIN 24 HOURS OF ORDER BEING DELIVERED. WE DO NOT SHIP REPLACEMENTS.
✦NO EXCHANGES .
WHEN WILL MY ORDER BE SHIPPED?
ORDERS TAKE 2-7 BUSINESS DAYS TO PROCESS AND 1-3 BUSINESS DAYS TO SHIP. ORDERS ARE NEVER SHIPPED ON SATURDAY . *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS ALL PACKAGES ARE SHIPPED VIA USPS FIRST CLASS. FIRST CLASS TAKES UP TO 3 BUSINESS DAYS TO SHIP ANYWHERE IN THE UNITED STATES. WE ARE NOT RESPONSIBLE FOR ANY LOST ITEMS DURING SHIPPING. USPS SHOULD BE CONTACTED IF ANY PACKAGES ARE LOST. .